806 Comments on “Contact Us

  1. Hi,

    I already bought your All In One course and would like to get your new Topic course, but I don’t see any way to buy only it. Please advise.

  2. Help! I purchased the All in One package, but had to take a break for a few months. Now I can’t remember how to access the lessons. Is there a place on the website to log in? I have forgotten my password if I have one.

  3. I bought the all in 1 last Christmas after watching your videos for a while on youtube. I had to come back and leave a review. I followed your advice and did a lesson a day or every 2 days. I had no problem with motivation because I always looked forward to the next lesson. I’m so grateful to you because this summer I was able to speak Spanish on my holiday, and not just ordering food but proper chats. It transformed the whole experience so much that I’m going back next week to see the people I met! Keep doing what you do,we love it!

  4. Hi , I did some research for about a month about your Spanish courses and I came out to a conclusion that your Spanish courses offers the best value for the best price , it’s the best thing that I could find in the market so far
    I was just hoping that keep adding new content from time to time and develop a new new courses especially for advanced levels
    If you plan to do so , could you tell me what type of content or courses do you plan to create for the seasable or near future ?

  5. Dear Sir/Madam:

    Does ALL IN ONE + NEW Topic Course include all above excluding live classes?

    Please advise.

    Kevin J Phillips

    1. +Kevin Phillips
      Yes. It’s all the purchasable content. Previously this was the All in 1, but the new Topic Vocabulary Course was launched last week meaning we now have an All in 1 Plus.
      Martin

  6. Hello,I bought the complete all in one course this year but now it appears that the content has been updated and reformatted. Do I have to repurchase the content again, or can I get the updated course? Your assistance is greatly appreciated.Thanks

  7. Hi, I have 2 questions related to buying the all-in-one special offer:
    1. Is there a time limit to complete all the levels and materials i.e. how long I can use the materials?
    2. I have completed 4 online Spanish courses provided by my university, but the courses were mainly focused on grammar and I didn’t find these courses very beneficial. I understand quite a lot when Spanish is spoken slowly (I’ve spent a lot of time in Spain), but I still can’t respond or have conversations in Spanish. I’m only able to say a few phrases. In this case, would it be the best option to start from level 1?

  8. Hi, I found your pyramid learning technique videos on youtube, they are formidable. It really shows how sentences can be put together and the repetitions make sure it stays in the head by the time we are down in the pyramid. It also helps the listening skills.
    Because of this good experience, I went to your website to see if I could purchase a full course in Spanish in that way. Unfortunately when i look at the sample lessons I notice just very basic training videos, not using the pyramid technique.

    Or am i missing something?

    1. +Sebastien
      You are right, the pyramids are a recent development and not set up for the full course yet. However there are Level 1-4 set up (bottom right menu, just added). These are intended to be used at the end of the level as they include a mixture from the level, as opposed to lesson by lesson. Have a play about with them.
      Martin

  9. Hi I want to purchase your full course, but first I would like to know if I will be able to access the content from my PC, laptop and iPad. That is switch from using it on my PC at home, and using it on my iPad or laptop while out and about on business etc I use all three machines in different locations and circumstances. It will only be myself using the course.

    Fraternal regards
    Norman

  10. Hello,

    I responded to an email from Martin on 03/01/23 requires a response back kindly please get back to me. Many thanks.

  11. Good morning I’m having problem logging in. Purchased whole package. Please forward details to log in and download.
    Thanks.

  12. Hi there,
    Ive tried to purchase you course 1-6, but the only payment option i get is with paypal. I would like to pay with my Spanish mastercard, can you email me the transfer details?
    thanks
    Gav

      1. Hola
        Me gusteria comprar un ”package” pero quiero saber si es posible de comprar en Euro o GBP? Vuestro website esta con co.uk, por eso no entiendo que el precio esta en USD.
        Muchas gracias
        Anma

  13. Would you say that your content is closer to Latin American or European dialects? I will be spending more time in Latin America so that is my focus at the moment. Any advice on how to approach my Spanish learning with this in mind is welcome. TIA!

    1. +Chris
      The course is based on European Spanish although the difference isn’t much. Most of our customers are from the US. Also, you can choose the listening exercises with Latin American pronunciation.
      Martin

  14. I paid for the initial course six part but have mislaid password and now would like to download to PC. Please assist with email advice on becoming active with lessons.

  15. Hi Martin

    Than you for your speedy response and resolve to this. I think maybe you process manually so it can take a time for you to pick up the payment. We are just so used to having what we pay for immediatley these days.

    Thank you and I hope that the course content is as good as what i have seen from you on you tube. I have followed several including spanish101 and also babbel that i hae subscribed to also but this does seem easier to follow and like the repetition that you include.

    Regards Chris Foster B.Sc.(Hons). BCS. MCP.

  16. Hi Martin, I’m just a couple of lessons away from finishing the course. I didnt know anything before I bought it and I cant beleive how much I have learned from the course. I was wondering if you have any plans to do futher modules in the future… advanced lessons or standalone course on the subjunctive? I would be very interested if you were. I can honestly say the course is worth every penny.

    Cheers Andy

  17. I have watched some of your lessons on youtube. I like the way that your lessons are organized. They are easy to follow. I have been using Duolingo for some time to learn Spanish. I am learning, but it seems to be a long slow process.

    How many hours of video are in lessons 1 – 6? I can see that there are 60 lessons total.

    If I complete all of the lessons, should I be at the CEFR A1 or A2 level or perhaps higher?

    Thanks for your feed back.

  18. Hello Martin
    I am a beginner and found your YouTube videos an amazing treat! I love the process of starting with a few words and expanding to a lot more using the grid structure. I also like the way you extend our knowledge of English language to the Spanish language. It takes out the stress of learning new words and grammar rules by spotting patterns.

    I want to buy the complete package, and had a query.

    Does online support mean that we can ask questions related to the theory that we go through? And do we post them on this comments page or is there an email id for posting content related queries?

  19. Hello Martin;
    I purchased the complete ProSpanish All in One package early in October of 2021, and I have used it for at least an hour a day since then. I find it to be fantastic, if you’ll pardon a bit of typical U.S, American hyperbole. It’s an amazing deal in any case, but the quality of the instruction is priceless. I even like it that on rare occasions I believe that I can detect that you’re a bit tired or distracted (cansado o preocupado) because, you know what? That’s life. I’m enjoying this course so much. I wish I had started it years ago.

    All the best,
    Stan

  20. Hello,

    I am just starting this program.

    In Level I, Lesson 1 (notes) – it says:
    ______
    Ejercicio Auditivo
    Listen to the extract and translate into English. Try to identify the following
    words: cat, cheap, money, because, to eat
    ____________

    I do not hear these words in the level 1, lesson 1 video, auditory, fluency, provoca, proverb lessons. What am I missing?

    ******

    Also, in provocab, when you say Mi lado favorito – there is not a matching slide (garbled letters and Espana es Valencia).

    Anna

    1. +Anna
      Apologies for the delayed response Anna. The task here is to work out these four unknown words from the context of the sentences. E.g.” Es malo comer mucha pizza.” You know all the words apart from ‘comer’ so it would make sense that comer = to eat so the sentence reads “It’s bad to eat a lot of pizza”.

  21. Hi Martin

    I’m just coming to the end of level 6 and I have to say that I’ve enjoyed the whole course very much. I have found it to be a very useful part of my language learning and it has helped me immensely. There is mention in 6.7 of the course extending to a more advanced level. Are you able to tell me when further lessons will be available to buy?

    Thanks

  22. Hi (Martin)
    My husband and I are taking Spanish lessons, but not learning very quickly because we tend to the rules /expectations for living in Spain, rather than the language!! I hate the learning stage and want to progress quicker. Having read all the above comments, the course seems to have separate add-ons although I want to purchase ALL of it in the package. I also read recently that number 7 is due to be released too, is that correct?
    I would like to add a compliment too. My husband didn’t learn languages as I did, with the format of language, verbs and conjugations etc. He finds this method a far more natural method of learning.
    So my actual question is: can I purchase EVERYTHING completely? If so, does it have another title?

    1. +Kim
      Hi Kim
      So sorry for the delayed reply. Thank you for the kind compliment.
      The package that includes everything is the “All in 1 Special Offer”. There isn’t a Level 7 as yet, although I have more advanced level lessons on YT which more or less constitute a Level 7. I can imagine it’s a tricky time to start living in Spain, pasito a pasito (little step by little step) you’ll get there.
      Best regards
      Martin

  23. Hi, I brought the course a year ago. I also bought a new computer a few months later. I lost the information for taking the course. Could you send it to me again?

    Thank you.
    Vivian

  24. Hello,

    I recently purchased your Level 1-6 package and wanted to see if it is possible to upgrade to the all in one package by paying the difference or refunding my previous order and then me buying the all in one.

    Thanks,

    Brandon

  25. Hi, I bought the course last October and think it´s great and I feel I am doing very well. I noticed you now give the top additional videos, that I also watch on line but is it possible for you to send me them so I can watch off line like I do the course.
    Also are you planning to follow up with a more advanced course, as I would be interested. Thanks Ray

  26. I want to purchase the French program. I already have purchased the Spanish program. How do I go about making a purchase
    Thank You!

  27. Dose the $54 dollars include everything and it a one time payment? So tell me what it includes thanks Brian.

    1. +Brian
      Hi Brian. Yes that includes everything and it’s a one time payment, no subscription, yours to keep. It includes:
      The main Levels 1-6 Course, 60 Fluency boosters, The Vocabulary Course, The Verbs and Tenses Made Easy Course, 50 Stand Alone Videos.

  28. Hi Martin
    Love you teaching method. Before I buy you all in one course I wanted to check in what format they are in and whether the download materials are compatible with a Linux (Ubuntu) operating system.
    Thanks

  29. hi there, i am interested in your complete package. do they include BOTH MP3 to listen on the phone or in the car & MP4 to watch on the phone while excercising ??

  30. Hello, my husband bought this course about 6 months ago. I have been using the course, but I am finding your videos most helpful. Now you are including 50 of your most popular videos for use offline, with the purchase of the course. Could we receive these also?

  31. Can I just check before I buy that the course is to keep, no subscription?
    Thanks, love your youtube videos – best teacher on the net 🙂

  32. Hi Martin. Just wanted to say what a brilliant idea the fluency boosters are. I’ve done loads of language courses and never come across this. You are a real innovator!

  33. I just purchased levels 1 thru 3. But I already have those levels what I want is levels 4 thru 6. Can you please correct my order and send the levels 4 thru 6 versions?

  34. Hello Martin. i bought your classes about June 2020. i see what appears to be new ones on YouTube. if you have updates, can i get them? Thanks. i love the classes. the Spanish speaking country i visit is south America so there are a few changes that i have to do but i have adjusted. Thanks

  35. Hi! I purchased lessons 1-6 in January 6 2016 but was not able to learn. last 2020 i enrolled in a formal spanish school and so I am going back and wanting to learn with the materials I bought from you but could no longer download them. I paid $39.99 before. I need to access them again. It was stated on your website that its a one time fee and I could access and download it anytime I want.

  36. Hi. I’ve just bought the All in 1 course and received the downloads – all is good. But I think I might have accidentally paid twice. Could you check please.
    Thanks

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